Wayso listens to every call across your teams and agents — then shows you how customers really sounded, which objections keep coming up, and exactly where coaching would help. Built for call centres and sales teams in India.
Native-language AI · 10+ Indian languages
One dataset, four lenses. Zoom from the whole company down to a single agent’s next call.
Company-wide KPIs, funnel, objections, sentiment — the whole floor at a glance.
Compare every team by next steps booked, call quality and talk balance.
Manager-level rollups, talk-ratio and coaching by team.
Per-agent leaderboard, strengths and the exact calls to coach on.
No more listening to calls at random or guessing why deals slip.
Every call rolls up into Overall, Team and Agent dashboards. Spot your best team and your weakest agent in one glance.
Automatic flags for agents who need discovery, objection or closing training — each linked to the exact calls to review.
See the top reasons deals stall and which rivals get mentioned, aggregated across thousands of calls.
Hindi, Tamil, Telugu, Kannada and 10+ Indian languages — transcribed and analysed in the language they were spoken in.
Interest and sentiment from the customer’s own tone, talk balance to the second, every objection raised and whether it was answered. No invented pipeline figures — a recording cannot know what a deal is worth, so we do not pretend to.
Each org gets its own database namespace. Your calls and analysis never mix with another company’s.
Push recordings from your dialer, CRM or app via one API call — or upload them in the dashboard.
Transcribed in the native language, then scored for intent, sentiment, objections and rep performance.
Each call attaches to its agent and team — no manual tagging, no spreadsheets.
Managers see who to coach and which leads are hot. Reps see exactly what to do next.
Send audio from any system with a Bearer token. Get clean JSON — interest, sentiment, objections, next steps — ready for your CRM or BI tool. No SDK, no lock-in.
Read the docscurl -X POST https://api.wayso.in/v1/calls \
-H "Authorization: Bearer $WAYSO_KEY" \
-F "audio=@./call.mp3" -F "rep_id=rep:sufi" \
-F "prospect_id=prospect:acme"
# → { "call": { "status": "processing" } }
# later: interest_signal 78 · sentiment positive
# interest_level high · next_step_secured trueWe process your audio to generate insights — never to train shared models, never shared with third parties.
We never sell or share your recordings or transcripts for advertising or model training.
Your org gets its own database namespace. Cross-tenant lookup is impossible at the storage layer.
One call deletes a recording, transcript and analysis permanently from your namespace.
Every record is reachable through the REST API. Pull your dataset whenever you want.
Analyse your first calls in minutes. No setup required.